Managed IT Services

In today’s fast-paced, highly demanding, and extremely competitive and unforgiving global business scenario, it is critical for any organization to have its Information Technology resources always up and running to support its core strategic functions. However, looking after and maintaining IT resources using your company’s own staff can be costly, ineffective, and inefficient. Sonic Business Solutions can join forces with your organization to provide all IT services you need in a timely, cost-effective, and reliable manner, providing 24/7 support to your servers, workstations, networks, software, and communications resources.

As your IT services partner, Sonic Business Solutions will be responsible for the day-to-day operation and management of all your IT infrastructure and services, while your employees and management look after your organization’s strategic business needs.

No matter how large or small your organization, Sonic Business Solutions can configure and customize a state-of-the-art technical business and model that will suit your organization’s specific needs, providing a wide range of services, including:

Hardware

• Servers
• Workstations
• Peripherals
• Cabling

Systems

• Applications
• Databases
• Multimedia & Presentations
• Digital Asset Management

Information Services

• Backup and Recovery
• Security – Physical and Systems
• Storage
• Network
• Remote and On-site Monitoring
• Upgrades and Updates

Support Services

• Help Desk
• User Management
• Software Support
• Hardware Support
• Customer Support
• Contingency Planning and Emergency Response Services

Communication

• Internet and E-mail
• Telephone and VoIP
• Videoconferencing

Integration

• WAN
• Supply Chain Management
• Online Systems
• Vendor Liaison

IT Strategy

• Planning and Budget
• New Technology

These are the main services we offer at Sonic Business Solutions, which can be expanded further to meet your organization’s needs and expectations.

Managed IT Services

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